How do FB and IG chat bots work?

A chatbot is an automated messaging software that uses artificial intelligence to converse with people. They are usually programed to understand questions, provide quick answers, and even execute certain tasks. 

If you don’t already have a Facebook Page in place, sign up for one with your business page (while logged into FB, go to “Home,” click “Pages” on the left menu, and click “Create New Page.”

Once you have a FB Page, here is how to set up your basic bot:

  1. Sign up for a Chatfuel or ChatBot account
  2. Link your Facebook Page
  3. Create a Messenger greeting
  4. Create a welcome message
  5. Create a default reply
  6. Let AI go to work for you
  7. Make sure you’ve added a message button to your Facebook page
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